COMMERCIAL KEYHOLDING & SCHEDULED PATROLS
Business closed.
Plan in place.
Keyholding, agreed alarm response and physical checks for shops, offices, commercial units and industrial premises. Clear instructions. Recorded attendance. Practical follow-up.
Commercial keyholding guide. Plus £55 + VAT per authorised attendance, subject to the quoted scope and charge point.
TWO WAYS TO SUPPORT YOUR PREMISES
Hold the keys.
Or schedule the checks.
COMMERCIAL KEYHOLDING
A clear response arrangement.
For premises that need a named team to receive an authorised attendance request and follow the agreed site instructions.
- Controlled keys, fobs and access records
- Agreed checks after an authorised alarm instruction
- Reset where safe and supported
- Contact updates and an incident report
Plus £55 + VAT per authorised attendance. Included time and extra charges confirmed in your quote.
SCHEDULED NIGHT PATROLS
Checks while the premises are closed.
For sites that benefit from planned visits to check agreed doors, shutters, gates and accessible boundaries.
- Defined inspection points and visit instructions
- Frequency and time on site agreed in advance
- Proposed 19:00–07:00 window, subject to route availability
- Visit records and escalation of concerns
Every-night or twice-nightly visits need a specific quotation. The guide does not promise a fixed number of visits.
FROM THE FIRST ALERT
Who calls.
Who attends.
What happens next.
Your agreement identifies the authorised customer, keyholder or contracted Alarm Receiving Centre that can request attendance.
Monitoring is arranged separately where needed. App alerts, alarm acknowledgement, dispatch and physical arrival are different events and are recorded accordingly.
Agreed before activation
- Service hours, coverage and backup arrangements
- The point at which an attendance fee applies
- Included on-site time and extra time or waiting rates
- Key issue, return and access control procedures
- Authority for boarding, repairs or other contractors
- Reporting, emergency contacts and escalation
RETAIL, OFFICES & INDUSTRIAL SITES
The right checks for each site.
Retail & high streets
Agreed closing-time or external checks, with a named contact when something needs attention.
Offices & commercial units
Keyholding and checks around agreed entrances, access points and shared premises.
Industrial premises
Site-specific checks for compounds, gates, shutters and accessible boundaries, with hazards recorded before visits begin.
LOCAL PATROLS. ON TWO WHEELS.
Support for busy
town routes.
The automatic patrol bike is part of the proposed urban approach, supporting movement between local premises when traffic is busy.
Vehicle deployment, staffing and hours are confirmed through the local patrol plan.
BUSINESS QUESTIONS
Clear terms from the outset.
Are all attendances charged at £55 + VAT?
That is the commercial guide for an authorised attendance within the quoted scope. Your written quotation sets the charge point, included time, extra time and waiting rates, and any cancelled-dispatch charge.
Can you arrange boarding or repairs?
Where needed, the officer follows the agreed authorisation and escalation procedure. Contractor work and additional waiting time may carry separate charges.
What standards and licensing apply?
The service plan requires SIA licences appropriate to the duties undertaken. BS 7984-1 for keyholding and response, and BS 7984-3 for mobile patrols, are references for developing the operating procedures. This draft does not claim certification or assessed compliance.
RECOGNISE. RESPOND. REPORT.
Start with a site assessment.
Tell us the premises, hours and checks you need. We will discuss a practical scope and written quote.