The basis for discussing a service. Your accepted quotation and agreement provide the property-specific terms.
Services are subject to a property assessment and written agreement. Prices are guides, not an accepted quotation. An enquiry does not create a contract, reserve a patrol or authorise payment.
Your written proposal must state the contracting business, scope, start date, price and VAT, patrol frequency, response hours, dispatch authority, the attendance charge point, included attendance duration, extra time and waiting rates, additional charges, cancellation and complaints process.
Licensable work requires the appropriate SIA licence. References to BS 7984-1 and BS 7984-3 describe standards for developing the service; they are not a claim of assessed compliance or certification. This page does not claim that I-SPY is an SIA Approved Contractor or NSI Gold company, and installation reviews are not reviews of the new patrol service.
The enquiry page is not an emergency reporting channel. Call the appropriate emergency service in an emergency.
Pricing guides
Current proposed service guides
Service
Monthly guide
Attendance
Commercial keyholding
From £45 + VAT
£55 + VAT per authorised attendance, within quoted scope
Scheduled night patrols
£225–£450 + VAT
Frequency and any separate response quoted
Residential response
£39–£55 including VAT
Separately quoted unless expressly included
Rural patrols
£195–£395 + VAT
Separately quoted unless expressly included
Your quotation confirms the total payable including VAT, included time, additional time or waiting rates, and any cancelled-dispatch charges. No payment is taken by this website. Property security audits are chargeable, with the audit fee credited against a subsequent order. Memberships have a minimum term of 12 months; your written agreement confirms the full terms.
Equipment ownership
CCTV and Alarm equipment purchased outright remains yours. Keyholding, patrols, monitoring and attendance are separate optional services, with their scope and charges stated in writing.
Planning areas and imagery
Coverage groups are enquiry and planning areas. Vehicle and officer imagery illustrates the proposed service. Neither confirms an active fleet, assigned vehicle or response-time commitment.
